SMS Terms of Service

Program description

Golden Gate Trans Inc. sends text messages to customers, contractors and business contacts who have opted in. You can expect to receive:

• Customer care messages, including replies to your questions, quotes and estimate follow-ups.
• Job and dispatch updates, such as truck scheduling, arrival notices, delays and delivery confirmations.
• Account notifications, such as invoice, payment and document reminders.

How to opt in

You can opt in by checking the SMS consent box on a web form on our website, by texting us first, or by giving verbal or written consent to our staff. Consent to receive text messages is not a condition of purchasing any service.

How to opt out

Reply STOP to any message to stop receiving texts. You will receive one confirmation message, and then no further messages unless you opt in again. You can also opt out by calling (510) 900-8293 or emailing helpdesk@goldengatetrans.cloud.

Help

Reply HELP to any message for assistance, call (510) 900-8293, email helpdesk@goldengatetrans.cloud, or visit www.goldengatetransinc.com.

Rates and frequency

Message frequency varies based on your account and job activity. Message and data rates may apply according to your mobile plan. Golden Gate Trans does not charge for text messages.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.

Privacy

SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle personal information.

Changes

We may update these terms. Changes take effect when posted on this page.

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